This page sets out the terms and conditions (the “Terms”) on which we, [SARDAR JI PIZZA] (“we”, “our”, or “[SARDAR JI PIZZA]”), provide access to our [SARDAR JI PIZZA] and any [SARDAR JI PIZZA] mobile application through which you (“you”, “you’re” or the “customer”) order products (together, “the Website”). Please read these Website Terms carefully before ordering any products through the Website.
Terms of Use
By accessing any part of the Website (whether now or in the future) or submitting an order, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you should leave the Website immediately, and you will not be able to order any products through the Website.
These terms and conditions regulate the supply of products to you by us. Any other terms, conditions or representations (other than those made fraudulently or implied by statute) are excluded. For the avoidance of doubt, please note that references to “Website” in these Website Terms include any current or future version of our website [SARDAR JI PIZZA] and any [SARDAR JI PIZZA] mobile application through which you access and use our Website, in each case whether accessed through any current or future platform or device (including without limitation any mobile website, mobile application, affiliate website or related website for accessing and using our Website that may be developed from time to time). We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at [ SARDAR JI PIZZA]. Your continued use of the Website after amendments are posted constitutes an acknowledgement and acceptance of these modifications. You may only use the Websites for domestic, private and non-commercial use. The Websites and their content are provided for general information purposes only. They are not intended to amount to advice (medical or otherwise) on which you should rely.
Registration
You will need to register an account (username and password) with us to access certain services available on the Website. By registering an account, you agree for us to store your personal information, such as: Your delivery address, including the postcode; The billing address associated with the payment card, Your home and mobile telephone numbers, Your email address. You must be at least 14 years old to register an account; however, if you are under the age of 18 years old, you must ask for permission from your parent or legal guardian before registering an account. There are also certain additional age restrictions for use of certain services listed below:You must be 18 years or over to order online for delivery or collection, and You must be 16 years or over to opt in to receive marketing communications. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. We reserve the right to suspend or terminate your [SARDAR JI PIZZA] account and your access to the Website if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and will take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your account. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure. Still, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
Ordering
Orders may only be placed during our opening times which are clearly displayed on our Website. You may place orders in person from a table in our restaurant (“ Pay at Table”); or for collection in person (“Collection Orders”) from our restaurant; or home delivery (“ Home Delivery”) by us depending on your delivery address being within our delivery area. The images of the products on the website are for illustration only. Your products may vary slightly from those images. The packaging of the products may vary from the images shown on our website. We have a specific time set for the last accepting order for Dine In, Collection, Takeaway and delivery.
Your order constitutes an offer to us. We will confirm our acceptance of your Order by sending you an email confirming the information you included in your Order (the “Confirmation Email”). These Terms and the order will become legally binding on you and us when we send you the Confirmation Email, and each order shall incorporate these Terms and shall be a new and separate contract between you and us. Any order you place with us is subject to product availability, delivery capacity and acceptance by us. If the necessary products are unavailable or there is no delivery capacity, we will inform you at our earliest opportunity. We reserve the right to refuse your offer should it be necessary.
Product Prices
All prices are listed in GBP (£). The price of goods charged shall be as quoted on the Website at the time you confirm your order with us. Excluding any inadvertent technical error on pricing, we will honour any prices as published at the time of placing your order. Your debit/credit card shall only be charged for items dispatched to you.
It is always possible that, despite our best efforts, some pricing on our website may not be correct. We reserve the right to refuse to process any order placed on our website based on information that may contain errors or inaccuracies, including, without limitation, out-of-date information regarding pricing or delivery. We will endeavour to inform you by email where there is a pricing mistake in an order you have placed, giving you the option of continuing to purchase at the correct price or amending the order. If we are unable to contact you, we may at our discretion, decide to cancel the order. If the pricing error is obvious and unmistakable and could have reasonably been recognised by you as genuine mispricing by us, we do not have to provide the products to you at the incorrect (lower) price.
Prices do not include the delivery charge and/or platform fee. Delivery and platform fee costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the “ Total Cost”. Where applicable, prices shown will include Value Added Tax. We endeavour to keep our website updated with prices which indicate the current rate of VAT. You will be charged the current prevailing rate on the day of your delivery. Due to differing product promotions, the prices displayed on the website may vary from the original prices.
Foods
We provide freshly prepared meals that are made using fresh ingredients. Our entire menu is Pure vegetarian only. We do not possess any Eggs or fish. Please be advised that our food may contain or come into contact with common allergies, such as Celery, Gluten, Milk, Mustard, Nuts, Peanuts, Sesame Seeds and Soya. If you or the person ordering for you has a food allergy, please let us know while placing the order.
Delivery and Collection
We aim to offer the most excellent pizza delivery and collection service available, complete with a stellar reputation for timely delivery—that is, delivering pizza at the time we estimate. Sadly, plans don’t always work out as expected, and occasionally we cannot do this due to outside influences like bad weather and hea y traffic. Your Collection order may experience delays due to high demand. Please inquire about the most recent delivery and collection timing with us.
Products
There is a possibility that certain products may become unavailable; we will offer you alternative options.
Consent
You accept that the uses of the information described in the Privacy Policy Declaration are permitted when you submit your information.
Promotions, Discounts, and Offers
You’ll want to make sure you like to order will be based upon availability and subject to the particular terms and conditions of the particular offer, promotion, and discount. Any Sardar Ji Pizza offer, discount, promotion, or meal deal might be disapproved or withdrawn at any moment by us.
Copyright and Trademark
images, and all content is the service provider’s property and is protected by copyright laws. Any unauthorized use is strictly prohibited.The legal protection granted to a trademark allows the owner exclusive rights to use and prevent others from using the mark in connection with their goods or services. The Trademark is Registered in the UK and other countries.
Cancellation
You must notify us immediately if you decide to cancel your order, preferably by phone, and quote your order number. If we accept your cancellation, no cancellation fee applies. If we refuse cancellation, e.g., because the order preparation has been started and/or delivery personnel has already been dispatched, it may not be cancelled. We will not be able to refund any order which has already been dispatched.
Refunds
Refunds are only offered at Sardarji Pizza’s discretion due to the nature of fast food.if you have issues after an order has been placed, delivered, or collected, you must speak directly with the store’s staff. On the day of delivery, the store must be allowed to try to resolve any customer mistakes or concerns. If a refund needs to be issued from Sardarji Pizza, we will try to refund the payment method used within 7 to 10 business days. Cash refunds are provided by the restaurant in person only.
Allergens and Dietary Requirements
For any questions regarding the allergen contents of specific dishes, you must contact us directly over the phone or in person. Please do not use the comments box for your food allergies or intolerances. Before placing your order, please inform us over the phone or in person if you have allergies or intolerance. It is your responsibility to provide this information to us.
When you contact us, we shall endeavour to provide information on any allergens that the Products may contain. Still, please note that: Because all Products are cooked to order in the same kitchen, we cannot guarantee and make no warranty that the Products will not contain any allergens; The kitchen is a busy working environment, and even if staff take all reasonable precautions, there is a risk of cross-contact between ingredients. If you think you may have a food allergen or intolerance, we recommend you seek medical advice. If you or anyone else has allergies, do not order the food online until you speak to the store for your order.
Payment & Order Receiving
Upon receiving the order, the cardholder must show the card used for payment. Payments using cards are safe. Our drivers only have up to £10 in change with them. Cheques and orders above £40 paid with cash on delivery are not accepted. You offer us to buy the item or items you selected in your order form when you submit your order details. If necessary, we have the right to refuse your offer. All cash payments must be in GBP (£).
Pay at Table
Pay at Table”, also known as “Contactless Ordering” or “ QR Code Ordering”, is a technology allowing customers to place an order from a restaurant table by scanning a QR code with a smart phone camera. A compatible smartphone with internet access is required to use this feature. This ordering method will not guarantee full contact-free order process. Restaurant staff will fulfil the order and carry out general waiting duties, such as, but not limited to clearing tables and answering customer queries.
To place an order, you will need to pay the full order value using an acceptable payment method. You will need to place a new order and pay in full every time you wish to order new items. You must not move to another table once an order is placed unless permitted by restaurant staff.
Collections & Table Reservation
Your collection time slot will be set out during the Order process. We will endeavour to prepare your order as quickly as reasonable possible and within your collection time slot quoted at the time of ordering. At busy times, there may be some additional waiting time. If you do not collect your order within your collection time slot, the quality of your order will gradually diminish and you will not receive a refund for unsatisfactory orders caused by delays in collections by you. Table Reservation you need to give us the notice in advances we might not be able to fulfil the reversions due to other booking.
Intellectual Property Rights
All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our third-party licensors. All rights are reserved.
you may use the content on our website for your personal use in placing orders through our website or informing yourself in respect of our business. However, you must not otherwise copy, reproduce, transmit, publish, display, distribute, commercially exploit, use or create derivative works of any material data and content on our website without our prior written permission.
Law and Jurisdiction
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of the England and Wales.
If any term or condition shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the terms and condition shall continue to be in force.
Contact Us
Sardar Ji Pizza Ltd
109 Green Lane Ilford. IG1 1XL
Company No 14037205
Tel 020 8226 5555
